Related Articles

Turnaround or Terminate? How to Deal with Problem Employees
Do you struggle with a "problem" employee? If so, join the crowd! Many of my coaching clients - businesses owners or managers - tear their hair out over one or more toxic employees. In our business environment, we tend to recreate the dynamics of the family we grew up, so no wonder problems develop.

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Two Critical Success Factors in an ITIL Implementation
Any IT manager who wants to pursue the IT Service Management journey by implementing the Information Technology Infrastructure Library (ITIL) needs to understand two very important factors well in advance.? The first factor is to have dedicated, trained and committed process owners.

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Executives and Emotional Self Awareness
A major problem impairing an executive's performance is his Emotional Blind Spots. Emotions, whether we like them or not, have a significant impact on one's decisions.

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Biometrics and "Return On Investment"
At this time of tight budgets, the mantra of business is "Return On Investment!" With few exceptions, expenditures are measured against the bottom line. Outlays for capital expenses are strictly evaluated in terms of profitability and the total cost of ownership.

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Christmas Carol Coaching - Help to Get Ahead at Holiday Time!
I've always been fascinated by situations where art imitates real life and right here is a perfect example, which links Christmas and business & personal development.If you want to read about a serious piece of dodgy people management (bordering on potential litigation); a man all adrift with the world and himself; shown how to do it by three visionary experiences (and with a brilliant example of supportive team-building thrown in); and then the ultimate Christmas 'shift'? These are all brilliantly described for your pleasure in a seasonal read of 'A Christmas Carol' by Charles Dickens.

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Knowledge Management - Creating a Sustainable Yellow Pages System
How can I "know who knows" None of us can personally know more than around 250 people, yet we want our companies to be smart, learning organisations where it's easy to find the right person to talk to. This is why many organisations create "yellow pages" applications, which enable employees to find and contact other staff with particular expertise and skills.

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Corporate Governance for Business Owners
It is clear that good Corporate Governance is in the best interests of shareholders of public companies, but how can it benefit shareholders of private companies and other business owners?Will a good system of corporate governance increase the bottom line?One of the elements of a good system of corporate governance is ensuring that the role, and the boards' expectations, of management are understood.SeparationSeparation of the board and management is often lacking when it comes to small medium sized enterprises.

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How to Set Up a Conference Call
The methods in which you set up a conference call vary between the different services you use, and what type of conference calling you are using. There are three main types of conference calls, all with different methods of set up.

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Five Strategies To Strengthen Your Company's Financial Management
Too many businesses wait until a crisis occurs before they start to focus on improving their financial management. Often, by that time, it can be too late.

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Delegation Obstructions
OBSTRUCTIONS: 1. Staff deficiencies.

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Get Over Yourself
Let me tell you a secret.Things don't always go the way we want them to.

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Do You Hear That?
I read a report in the Toronto Star stated that 70% of workplace errors happen because of communication breakdown and that many of them directly relate to a lack of listening skills.The challenge is most people filter out sounds, noises and people talking as much as they filter out most of the things their eyes see.

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Dont Sweat the Small Stuff with Your Credit Policy
Do you know how many customers you have that are past due right now? How many bad checks are sitting on your desk that you don't know what to do with? How many dunning letters do you send out a month?How would you like to answer those questions with none, or very few? In a new book, "Become the Squeaky Wheel," Michelle Dunn, explains and outlines some easy procedures you can use to erase bad debt, and prevent it in the future."One thing that is often overlooked is how to prevent future credit issues," says Michelle Dunn.

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I Said Pareto Chart? Not Potato Chart!
Does this sound familiar? You were hired for the new management position. You were tasked to turn the numbers around.

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Recruitment - Pick People Who Think
Old style management doesn't encourage personal mind control, employees aren't encouraged to think. That was certainly the case when I started work back in the bad old days however it's still prevalent in many businesses today.

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Lawyers With 2 Hands And Everything Else
I heard this back a few years ago. The boss yelled, "Get me a good lawyer but not the one with two hands!""Huh?" secretary was puzzled.

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Success: A Wholistic Perspective
The world has always been mixed with the rich, the poor and the middle ground. Should we assume that if you make more and more money, that you are more and more successful? Perhaps not.

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Three Foundation Stones for Building Organizational Integrity
When the stock market crashed in 1929, there were a lot of people who lost everything they had. You would think that the result of that event would be complete and utter despair.

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Stop Waste, Fraud and Abuse
Each year, businesses write-off six percent of revenue to waste, fraud and abuse. But why would managers throw all that hard-earned money away when there is a reliable way to eliminate waste, fraud and abuse using accounting policies & procedures to create internal controls.

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Innovation, Idea Selection, Valuation
There is no sure fire route to commercial success, but one can maximize the chances of selecting those ideas that are most likely to succeed. Organizations short of R & D resources must implement such processes.

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