Related Articles

Diversity in the Workplace: Benefits, Challenges and Solutions
Workplace diversity refers to the variety of differences between people in an organization. That sounds simple, but diversity encompasses race, gender, ethnic group, age, personality, cognitive style, tenure, organizational function, education, background and more.

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Do You Hear That?
I read a report in the Toronto Star stated that 70% of workplace errors happen because of communication breakdown and that many of them directly relate to a lack of listening skills.The challenge is most people filter out sounds, noises and people talking as much as they filter out most of the things their eyes see.

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Prioritise Your Day - Keep Focus - Win!
Whether you run your own business or manage a team, there are times when things don't go to plan. Like:-Your key people don't show up.

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Balance Your Managerial Life
We have only one life, but we live in three overlapping worlds-our business world, our family world, and our other social world. Imagine bringing your spouse and kids to a meeting with seven of your salespersonnel.

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Lack of Operations Manuals Stunting Your Growth?
Lack of Operations Manuals stunting your growth?CONTENTS:1. Do you lack functional Operations Manuals? 2.

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Communicating When A Crisis Strikes
How would you handle communication if your business or practice got into a crisis situation?I was pleasantly surprised when my Internet service provider responded competently and quickly to a technical crisis. And, we can learn to communicate more effectively by studying its response.

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Lone Rangers Suffer without Tonto
A lone ranger is someone who prefers working in solitude or isolation. Sometimes life circumstances can call for us to adopt this attitude.

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Communicating with Offsite Workers
How do you, or would you, communicate with employees who work offsite?Perhaps you have telecommuters reporting to you, or sales reps who work out of offices in other cities. How do you communicate with them?Let's start with the strategic issues: what do you want to accomplish by communicating with them? And, why would they want to communicate with you?Strategic means you'll probably want to deal with issues like productivity, accountability, and predictability.

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Measuring Creativity, DIY style
Creativity measurement is often required in order to benchmark existing competencies, monitor improvement, increase output and generally provide tangible and useable processes and structures for clients.Individuals can measure their own creativity, the creativity levels of their group, department or organisation.

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This Old Business
Not long ago I was asked to come out and take a look at a business that had been around for about 10 years..

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Maximizing Sales through the Ultimate Tracking Software
Every small to mid-sized business owner would love to know how to effectively keep a pulse on their marketing and customer service efforts. The common barrier that all companies run into is how to cost effectively measure and control this process.

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The Leaders Fallacy May Be Howard Deans Undoing
Howard Dean's tenure as chairman of the Democratic National Committee will be fleeting unless he avoids a common leadership trap I call it, the "Leader's Fallacy".Leaders adhere to the Leader's Fallacy when they believe their enthusiasm for a particular leadership challenge is automatically reciprocated by the people they lead.

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How Managers Can Help Retain Their Best Employees
A major problem for employers today is attracting the best talent, and then retaining key employees. Research shows that the key ingredient for retention lies within the manager's ability to understand what employees really want.

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Einstein, The Universe, And Leadership
Every since serving a hitch in the military, I have been nagged by the question that's been hanging around leadership since time immemorial: How can some leaders persuade people to believe in them and follow them and other leaders can't? But it wasn't the military that provided me with a framework to answer that question. It was Albert Einstein and his quest for the unified field theory of the universe.

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Are You Managing to Lead?
For many people, the terms "manager" and "leader" are synonymous.  In the business world, they are often used interchangeably, i.

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Employee Turnover: Is It Eating Up Your Profits?
Keeping the cost of doing business down, yet providing a quality product or service, is one of the most critical components of success for today's leader. What many fail to realize is that employee turnover can represent a very substantial price tag to a company's productivity and its bottom line.

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Developing Your Management Style
One thing a lot of us don't do in sales is take time out to analyse things.How are we doing it? Why are we doing it? Can we do it better?Taking time out to assess your management style is one of the most fundemental tasks a person can do.

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The Seven Cs: Partnership Danger Signs - The 6th C: Changing Vision
A series of articles exploring the seven critical areas that can indicate a partnership is in trouble.The 6th C: Changing VisionIn order for a business to be a success the vision and mission must be reflected in all aspects of the structure, the culture and the strategy by which business is conducted.

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Transform Any Business into a Go-Getting Power House by Working SMART
Probably as well known as SWOT, SMART turns goals, objectives and tasks into concrete deliverables. If there is one key to turning busy, ineffectual organisations into models of streamlined efficiency then this is it.

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Identifying Candidates for Leadership
A critical task in the succession planning process of any organization is identifying candidates. Traditionally, candidates have been identified based on past performance.

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