Related Articles

Don't Forget Where You Came from - Why the Past is Important in Implementing Business Change
Much of the literature and advice on implementing business change focuses on knowing where you are going and making sure that you understand and communicate a consistent vision of the future. Indeed, I have looked at the importance of this in an earlier article in this series.

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How to Deal With Salespeople
If you are an executive, you may sometimes feel like a open jelly sandwich at a picnic. Every crazy critter in the world wants to bite into your budget.

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Do You Need a Personal Assistant?
It's great to be multi-skilled?be able to type your own correspondence, do your bookkeeping, answer all phone calls, prepare your PowerPoint presentations, organise your own travel, seminars, pick up and send your mail, pack orders, do your own marketing, do all the photocopying, ring your clients and prospects. However it may not leave you with enough time to focus on what really matters.

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Innovation Management - Time to Market or Time to Success?
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.

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Delegation Obstructions
OBSTRUCTIONS: 1. Staff deficiencies.

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Resistance - How to Handle It
Do you ever meet with resistance from other people - I bet you do! It might be a customer, a colleague, a member of your team or even someone in your personal life. Dealing with resistance or objections is one of the biggest challenges faced by business people; so let's consider why we get resistance and how we can handle it.

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Succession Planning for Your Business - 7 Key Benefits
A core activity in many successful businesses, Succession Planning is simple and quick to implement - here are seven reasons why you will find it of great value in your business or organisation. But, you need to lead - it works only as well as the support it gets!TimeSuccession Planning creates capable people.

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The Ivory Tower Syndrome
"His cardinal mistake is that he isolates himself, and allows nobody to see him; and by which he does not know what is going on in the very matter he is dealing with. - Abraham Lincoln on his reason for relieving Gen.

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What Every Manager Should Know About How to Enhance the Motivational Climate of the Workplace
It has been well documented that employees' productivity and job quality increase when we are made to feel welcomed at work. In other words, when the motivational climate is enhanced to meet their needs they produce quality work at the 100% rate.

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Tales from the Corporate Frontlines: Training is in the Eye of the Beholder
This article relates to the Training competency, commonly evaluated in employee surveys. It comments on the value of training to both the company and its workforce.

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Five Habits of Highly Effective Conflict Resolvers
Steven Covey had the right idea. There are discreet skills and attitudes, habits if you will, that can elevate your conflict practice to a new level.

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Focus On the Prize
People talk to me about making personal and professional changes in their life. I hear comments about how hard they think it will be, concerns about their ability to be successful, pressure on themselves to produce results, etc.

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Medical Collection. How Organized is Your Office?
At one time or another, all of us have experienced the frustration of waiting in a doctor's office. It seems as though every time we go to see the doctor or the dentist we end up having to wait for a ridiculous amount of time, and then when we finally do get in, we are only "treated" for a few minutes and then sent on our way.

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Radical Creativity from Incremental Creativity - large movements from small changes
Positive radical movement is the holy grail of nearly every decision maker. Every CEO wants to radically shift his profit and loss statement into the black, every inventor yearns to find the next killer gadget and every screenwriter wants to make the next significant leap in film.

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Performance Evaluations Can Be Beneficial
THE PERFORMANCE REVIEW MEETING: It's a fact - most supervisors and employees have negative feelings toward performance appraisals and appraisal interviews. It's often necessary to shift people's thinking from the perception that the interview is a time of judgment to the perspective that supervisors can provide support and direction to employees who want to improve their productivity and be involved in the process.

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So, You Want to be in Management? Five Essential Factors that Will Determine Your Chances
The following information is based upon over 500 interviews with senior executives with whom I conducted over the past four years. These senior executives represent a variety of industries and organizations.

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Which ITIL Process Should We Implement First?
The following question is usually debated a lot amongst IT managers. "With which process should we start when implementing ITIL?" Everybody has their own views, but here are my takes on it.

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Growing Profits is Easy!
Everyone involved in running a business from the smallest start-up to a major corporate dreams about how to achieve sustained profitable growth. I'm a great believer that business is simple - it's only us human beings that make it complex.

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Focus Leads To Nonprofit Success: Is Your Organization Rowing or Drifting
Picture yourself standing on the bank of a river watching a rowing competition. Carefully watch the crews.

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Tales from the Corporate Frontlines: Providing Career Opportunity
This article relates to the Career Opportunity competency, commonly evaluated in employee satisfaction surveys. It explores issues such as internal growth opportunities, potential for advancement, career development importance, and the relationship between job performance and career advancement.

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