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The Changing Boss-Secretary Relationship
THE CHANGING BOSS-SECRETARY RELATIONSHIP: Imagine a partnership at work. One member is outlining the agenda for the annual stockholders' meeting, the other is managing the logistics.

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Five Problem-Solving Success Tips
The ability to solve complicated problems quickly is more important than ever in today's tough economy.From the time we're little kids, we're taught to solve problems by trial and error.

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Managing the Human Resource Project
We obtain strategic results by aligning HR mission, vision and values. The following overview highlights a macro approach to project management.

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What 80% of Businesses Don't Know: Tips for Improving Your Working Capital Management
What is the number one way to prevent failure in business? Take a minute to really think about your answer. What comes to mind? Increasing patients or customers served? ? Effective marketing? ? Location, location, location? ? Improving patient or customer care? ? Being the best in your industry?Although these are all essential aspects of business, the answer isn't any of the above.

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Give Yourself a Boss' Day Gift
Become a better boss and reap the benefitsAnother interesting study was done. One that should really catch our attention.

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Is Your Brain Getting the Memory Full Message? 5 Ways to Free Up Room on Your Brains Hard Drive
Lynn was tapped to head up the project team for a major company restructuring. She began her first team meeting by delegating steps and due dates to the various department heads.

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Overcoming the Document Tracking Challenge
"Where did it go? It was here yesterday. Wait.

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Overcoming Resistance
Virtually any type of organizational change involves role transitions of some type. In light of role transitions, it is almost natural for employees to resist major changes in the workplace environment.

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Communication Mix-Up
My friend Delia is the owner of a small private school. This spring her school is experiencing the crunch of reduced enrollment for next September and all staff have been asked to take a six percent salary decrease.

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Making Change Work
Shaky FoundationsWhilst over 60% of businesses will be looking to implement some form of business improvement initiative over the next 18 months, less than 1 in 4 of these change programmes will achieve any worthwhile results that are sustainable for a further 12 months post the introduction of change.This brings into focus two key problems:1.

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Increase In-House Nursing Homes Collections
The following nursing home collections report outlines 11 guidelines you can follow to increase the amount of in-house long term care collections your facility collects.1] Have A Defined Long Term Care Collection PolicyOne of the major causes of delinquent nursing home receivables is that the facility has not clearly defined to its residents/responsible parties and business office staff when the accounts are to be paid.

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Why Your Business Needs an E-Mail Policy
Why is it imperative to have a company E-Mail Policy? It is simply good business, that's why! In addition, having a clear and detailed e-mail policy in place, one that employees sign and date before they are allowed access through your businesss' computers, is critical to you being able to enforce or react to situations that may arise at a later date.Even assuming you have the best folks working for you, or on your behalf, does not negate the need for this type of policy to be established.

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The Myth Of Relationship Selling Revealed At Last
The second you quit being the 'best deal' for your customer, he'll drop you like a hot potato. Regardless of how many lunches you've bought him or birthdays you've remembered.

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Communicating In Chaotic Environments
How do you, or would you, communicate in a chaotic environment?That question was put to me by a reader who works in big, frantically-paced telecommunications company. Many projects operate at the same time, and many connections exist among the project teams.

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Delegate or Die!
You Can't Do It All - Learning To DelegateThere is not a single management skill more critical to your personal and professional success as an entrepreneur than learning to delegate. But delegating successfully is much more than simply handing out assignments.

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Innovation Management - forced into it!
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation.

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How to Manage Your Most Valuable Assets - People?
People management and leadership has become a major topic of conversation in today's market place and have assumed mythical qualities. Managing you people is not that difficult if you are willing to invest one thing in their development; YOU.

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Why Half of All Mergers Fail After the Honeymoon Ends
Marriages and corporate mergers in America have at least one thing in common, more than 50 percent end up on the rocks. In fact, according to a McKinsey study, only 23 percent ever recover the costs of walking down the corporate aisle.

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The High Cost of Employee Turnover Among Project Managers
Imagine for a moment this scenario from a frustrated Senior Manager of a large pharmaceutical organization: "Our organization has experienced a large turnover among project managers in the past year. This creates problems providing ongoing quality and service to our stakeholders.

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What Your Employees Want You to Know (But You Might Be Afraid to Ask)
This is a challenge for every company owner and manager. You have tremendous plans for growth and expect a lot of your employees.

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