Related Articles

ISO 9001, What Next?
The overriding goal of ISO-14000. (History 1995)As ISO-9000 becomes a way of life for the global business community, ISO-14000 is almost ready to debut with its own set of standards for voluntary environmental compliance.

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How to Say No
Rejection hurts. No one likes to give it or to receive it.

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Innovation Management: The Time Factor
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation.

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Effective Ways to Give Performance Feedback
Consequences of Not Giving Effective FeedbackLet's take a look at some typical examples of what goes on in work environments when managers don't give good feedback.Example #1: John has been working at his new job for one month.

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Innovation Management - changing the world!
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation.

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Tales from the Corporate Frontlines:Choosing an Effective Employee Recognition Program
This article relates to the Recognition competency, commonly evaluated in employee satisfaction surveys. It tells the story of how one company found the right recognition program by paying attention to employee feedback.

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What is Six Sigma?
Six Sigma is a highly disciplined process focused on satisfying customers by delivering nearly perfect products and services. In today's competitive market, consistently maintaining satisfied customers is essential to growth and success.

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Employee Motivation: Make Everyone A Cheerleader For Your Company
Do you manage by walking around? What do you see? People excited about their job or people just going through the motions? Here are seven ways, that do not cost much if anything, to turn the "it's just a job" employee into one that is powered up and willing to give their best every day.Spend time out in the field.

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Workplace Violence - People are Dying Going to Work
Workplace violence has become a tragic reality today. From minor instances of harassment to homicide today's workplace is littered with danger.

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Human Resource Employee Risk Profile - Management Risks Explained
Human Resource Employee Risk ProfileIs your business at risk? Do you want peace of mind?Please answer the following question honestly by drawing a circle around or shading in the column. If you can only answer part of the question in the affirmative, then you should select 'No' eg in Q1 if you have employment contracts for your employees and not for your management team then select 'No'.

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Instantly Uncover Your Corporate Culture
Best Definition of "Corporate Culture"If you ask 10 people to define "organizational culture," you will get 11 different answers!Fortunately, from my consulting and writing on leadership and organizational change, I created my definition of organizational culture:"Corporate culture is how every employee knows she or he must act - even if no one is watching."Knowing your company's culture proves crucial for multiple reasons, including:+ Only organizational changes that fit into your company's culture will succeed.

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Three Ways to Transmit Loud and Clear
The heart of a fool is in his mouth, but the mouth of a wise man is in his heart. --Benjamin FranklinHow often have you said something that you thought was perfectly clear, only to find out later that the receiver had taken it in exactly the wrong way? A boss's ability to communicate well with direct reports depends on the capacity to transmit meaning between people through the use of words.

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Developing Your Management Style
One thing a lot of us don't do in sales is take time out to analyse things.How are we doing it? Why are we doing it? Can we do it better?Taking time out to assess your management style is one of the most fundemental tasks a person can do.

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Think Twice Before Selling ROI
When we're selling to business people, our value proposition has to show a good return. Solid, credible Return On Investment (ROI) calculations are supposed to prove this for us.

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Innovation Management - Raw brainpower versus experience
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.

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How Managers Can Help Retain Their Best Employees
A major problem for employers today is attracting the best talent, and then retaining key employees. Research shows that the key ingredient for retention lies within the manager's ability to understand what employees really want.

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5 Questions Great Managers Ask (and they arent hard!)
However hard we try, we seem to make life more difficult for ourselves; more challenging; more complex. Yet it needn't be so.

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Managing Yo-Yo Style
Does being managed by others smack more of "Survivor" than Stephen Covey for you? Could there BE any more management styles out there-have you gotten to experience all of them yet? And what kind of manager are you-or should you try to be?If you're reading this, you're probably familiar with too many types of management and leadership styles-more flavors than months, for the most part. On the leadership, not so much.

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Coaching Can Get The Boss In Shape
Who tells the boss that they can improve their management or leadership? How do they look at themselves objectively and identify what areas they can improve and the benefits of doing so?These days many people have become more aware of the need to look after their bodies and their health. Not only do many join gyms or start participating in sports regularly - a number are using personal trainers.

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Make the Most of Your Time - Focus on Strengths
Once working and focused in tune with what they do best, your people are freed up to deliver their very best performances. They encourage others to work to their strengths too.

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