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Management & Leadership - Doing it right in the 21st Century
The Old Way - Command and ControlAlthough workplaces and management styles have come a long way in the last decade, the command and control style of management remains common practice in many companies. This management approach basically means that employees are told exactly what to do, when to do it and even how it should be done.

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Employee Turnover: Seven Reasons Why People Quit Their Jobs
There are many reasons why good employees quit and go to another company, perhaps even your competitor. Most of the reasons start with management and most are preventable.

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Creating Advisory Boards
There is no substitute for soliciting the opinions of the executive team, the people who will be most affected by change or its absence. However, often the answers to complicated questions don't lie within those most affected.

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Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk: Part 2
In Part One, I described the Leadership Talk and how it is a much more effective leadership tool than presentations or speeches.I also described two fundamental premises that the Leadership Talk is based on.

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Medical Malpractice: Three Myths That Cost Your Hospital Millions
What's the use?Nothing you do will hold down the cost of medical malpractice. It feels that way sometimes, doesn't it?Unfortunately, for many risk managers, that's not too far off the mark.

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Know Your Business! - 7 Key Questions You Must Ask
You need to know all that is going on around you to be successful in business, whatever the size of your organization. Yet how do you keep all those plates spinning? Here are just 7 quick and easy questions for your checklist - use them and they will serve you well.

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Balance Your Managerial Life
We have only one life, but we live in three overlapping worlds-our business world, our family world, and our other social world. Imagine bringing your spouse and kids to a meeting with seven of your salespersonnel.

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Sending Documents Through Email? Dont Get Burned by Metadata!
During a recent seminar I gave located in the suburbs of Philadelphia, I discussed something called, "metadata". When I asked whether anyone ever heard of metadata, I was confronted with blank stares.

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Customer Focus - Just 5 SimpleThings You Need to Think About
You can boil down the difference between successful businesses and the rest in how they work with their customers, in just five areas.So, what does this mean? What They WantSelling what your customers really want is just critical.

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Involving People Gave Us the Improvements We Needed
We had a problem with handling materials in a production department. Our process required raw materials to enter the department, be processed, and leave the department.

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Rapport - How to Build it with Your Team
I've often heard managers say - "My door is always open, come and talk to me anytime."You have to accept the fact that your team won't always do that.

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Are You Managing to Lead?
For many people, the terms "manager" and "leader" are synonymous.  In the business world, they are often used interchangeably, i.

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How to Reject a Job Applicant
A Nightmare That Really HappenedOver 10 years ago, when I worked as a manager at a major corporation, I received a call from a headhunter about a magnificent job opening. It sounded like the perfect job for me.

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How to Fire an Employee
One of the most difficult tasks you will face as a business owner will be firing employees. Employees who consistently break the rules, do not perform the functions of their job, or cause difficulties for your business can be a strain on the work environment, your cash flow, and even disrupt your business from thriving and performing as expected.

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Taking Care of Middle Manager Bounce Off
How many times have the management consultants been 'in' and after leaving, have left little or no trace of their passing?Despite massive investment there is no discernable performance improvement, the retention figures still look as if we are running a call centre and our safety record is second to everyone.Why is it that what seemed a logical and progressive implementation model failed to have any lasting impact on our business?Could it have anything to do with 'Middle Manager Bounce Off'?'Middle Manager Bounce Off' is a little understood phenomenon that appears most frequently in the wake of a management initiative or a consultant driven implementation.

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Truth or Consequences: How to Give Employee Feedback
In the bestseller, Good to Great, Jim Collins discovered that, "the good-to-great companies continually refined the path to greatness with the brutal facts of reality."And, in his recent autobiography, Jack Welch reports that he spent about half of his time on people: recruiting new talent, picking the right people for particular positions, grooming young stars, developing managers, dealing with under performers, and reviewing the entire talent pool.

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Teaching Large Companies To Think Like The Little Guys
Q: I am an executive at a large company and in our industry we are seeing a trend wherein smaller companies are gaining market share at an alarming rate. Our CEO believes the reason for this is that smaller companies are more prone to innovation and more entrepreneurial than larger companies.

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How Bad Communication Can Hold You Back and How to Break Free of It
The reason jobs are often not done right and employees are fired is because of lack of skill. Right? Wrong! Poor communication and ineffective human relations are the major causes.

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The Top 10 Things They Don't Teach You In Business School
Here are 10 subjects that academia should be teaching their students in business school:1. Generate revenue for your companyWhat academia doesn't teach you is that the real purpose organizations hire you is to generate revenue.

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Are You A B.O.S.S. -- Boisterous, Omnipotent, Self Indulgent, Sociopath
Boisterous, Omnipotent, Self- indulgent Sociopath. Avoid the B.

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