Related Articles

Character: Is It Necessary In Leadership? (Part Two)
In the first part of this two part article, I talked about the importance of character in leadership. After all, the best leadership involves the people bonding with the leader in deep, human, emotional ways.

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Collections Management
How long does it take your customers, clients or patients to pay you for the products or services you have provided?Have you developed a consistent collection management program?Your answer to the above questions is a leading indicator as to how well you collection management is. Sending an invoice doesn't always result in payment.

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The Cheapest, Forget It !
Wouldn't it be great if we got get the cheapest price on everything. I know I wouldn't want it.

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How to Make a Difference Every Day
Every day, everyone can make the world a better place. It's simple; it's quick and it is free.

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Small Business Checking Accounts
ACCOUNTING AND BILLINGCHECK BOOKSWe recommend that you maintain a business checking account in addition to a small business credit card merchant account so that you can take credit cards from purchasers. This way you will know exactly how much is going into your merchant account and how much of your volume percentage is being done through credit card usage.

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Five Ways to Turn Resistance into Opportunity
Resistance. It isn't something people cherish or enjoy encountering.

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Hows Your Company RQ (Reputation Quotient)?
In light of recent corporate scandals, from Enron and Global Crossing to those of once trustworthy mutual funds, is it any wonder that more people are asking, "Can I trust this company enough to do business with them?" But the trust issue isn't just relative to the buyers of your products and services, its vitally important to employees as well. Impacting their retention and performance in very real ways.

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Are You Using the Right Form of Energy?
As we near the end of summer, here is a question I have for you, "Are you using the right form of energy to grow your business?" Are you having trouble growing your small business as fast as you want? Are you making all the right moves and still the business just inches forward? Read this article and see if you are using the right form of energy to grow your small business?Head EnergyMy consulting experiences have taught me there are two types of business energy. I call the first type "head energy".

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How to Save Money on Training
1) Use a live instructor. Adults learn best by doing, practicing, and experiencing.

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Effective Meetings Begin With a Real Agenda
Everyone knows that an agenda is the key to an effective meeting. But an agenda that consists of a list of nouns, such as budget, software, and picnic, is useless.

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Christmas Carol Coaching - Help to Get Ahead at Holiday Time!
I've always been fascinated by situations where art imitates real life and right here is a perfect example, which links Christmas and business & personal development.If you want to read about a serious piece of dodgy people management (bordering on potential litigation); a man all adrift with the world and himself; shown how to do it by three visionary experiences (and with a brilliant example of supportive team-building thrown in); and then the ultimate Christmas 'shift'? These are all brilliantly described for your pleasure in a seasonal read of 'A Christmas Carol' by Charles Dickens.

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Smart Choices: How to Hire the Best
Your organization's continued growth and success depend on making smart choices and hiring the best. Today's economy is exploding with talent, allowing you to be selective about the staff you hire.

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Islam in the Workplace
Suggested practice for HR personnelMuslims now form one of the largest religious groups in the UK. At a time when great misunderstandings and stereotypes circulate the media and society regarding the religion, it is crucial for an effort to be made at all levels to go beyond archetypal images and to begin to understand Islam and Muslims.

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Dealing with Difficult People
You know, this would be a great business if it weren't for having to deal with people all the time?OK, so maybe I've exaggerated things a bit, but we've all certainly heard that saying before. Why does that sentiment ring true for so many folks? Obviously it's because of all the people challenges we're presented with in our business.

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Eight Skills of Highly Successful Consultants
With deference to Dr. Covey and his very popular Seven Habits of Highly Effective People (all habits that will make us better consultants!), here are eight skills that all of us as consultants can work on to improve.

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Three Professional Services Resolutions for 2005
With client expectations higher than ever before, and the gradual industry recovery ahead, consulting firms will need to focus more than ever on carefully identifying and serving the right clients.Based on a recent interview with Brad Smith, VP of Research at Kennedy Information Inc.

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Are Your Marketing Pieces Up to Date?
The other day someone asked me for one of my informational brochures. As I was giving her the piece I stated that if I were printing these today it would be a little different.

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The Paradox of Job Enrichment
Ellen was a clerk working for a large insurance company. One day, she spotted a glaring discrepancy in a form she was typing.

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How To Prevent Your New Manager From Becoming A Statistic
According to a study by the Manchester Group, 4 out of 10 new managers fail in the first 18 months! The top 5 reasons cited:Not building partnerships or teams with colleagues and peersUnclear expectationsNot enough political savvyTakes too long to learn the jobInability to balance work and personal livesEvery day new managers are hired or promoted because of "what they know". When they fail to thrive it's because of "who they are" or "how they go about getting things done".

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Satisfied Employees, A Powerful Marketing Strategy
Even in today's still uncertain economic times, there are companies who are doing extraordinarily well. Why is it that some companies are thriving while others are barely making it? You can always blame the economy, but is that the only reason? The answer could be as simple as how respected and appreciated your staff feels.

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