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What Every Manager Should Know About How to Conduct Successful Meetings
Do you announce a meeting and find either no one shows up on time, they come with their own agenda, or the meeting goes on and on? If this is true in your case, then worry no more.Here are six steps to help you develop successful meetings:1.

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6 Simple Steps to Dealing with Difficult Managers
The challenge of managing difficult managers can be rather daunting, especially when you inherit them! If they are your own born and bred, then hopefully they would have evolved into great managers!Experience shows that difficult managers are difficult because they are angry and frustrated about something or somebody (even themselves - especially where they are, or have become, a square peg in a round hole of a job), so the steps to take are these:-Always a first is to build great relationships with your people. This involves protected one-to-one time, where they feel valued.

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Which ITIL Process Should We Implement First?
The following question is usually debated a lot amongst IT managers. "With which process should we start when implementing ITIL?" Everybody has their own views, but here are my takes on it.

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Examining the Relationship Between Employee Satisfaction and Customer Satisfaction
Researchers have undertaken numerous studies to look at the connection between customer and employee satisfaction. A majority of these studies were able to uncover a correlation between employee satisfaction, customer satisfaction and profitability.

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The "Better Product" fallacy
Another fallacy ingrained in the minds of most marketing managers is the belief that the better product will win the marketing battle.Behind the thinking of many marketing managers is the thought that "truth will out.

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Diversity Training: The Worst Possible Reasons to Request Executive Funding
You're on your organization's diversity committee. You have the best of intentions.

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Is Chess Good for Management?
The game of chess has been applauded and taught in business school as a game that gingers creative intelligence.Chess is a game involving kings, queens, bishops, knights, castles, and pawns like a real life.

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Group Decision Making : Are the Decisions Really Made by the Group?
GROUP DECISION-MAKING: Many managers feel they are well-versed in areas of group effort, such as problem-solving, goal-setting, and action planning. Frequently, however, the implementation of such techniques never seem to get beyond the initial stage.

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Lawyers With 2 Hands And Everything Else
I heard this back a few years ago. The boss yelled, "Get me a good lawyer but not the one with two hands!""Huh?" secretary was puzzled.

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Boost Your Leadership Skills By Disciplining Yourself In The Way Of The Question Mark
I'm often asked to come in to organizations and give a motivational speech to their employees. I reply that I'm not a motivational speaker.

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Déjà Vu MCI to Qwest International Inc: Can this Corporate Marriage Survive?
Current Situation:As of this writing, the MCI Board of Governors has given Verizon Communications Inc. one week to sweeten their $7.

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Whatever it Takes!
I have a sign on my office door. It pretty much summarizes my philosophy of life.

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Project Managment: Land the Plane Stop Doing and Start Succeeding
We all spend time on planning vacations. If it's not you then it's probably your significant other or travel agent.

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Avoid These Seven Deadly Dangers Of Outsourcing
Here are seven dangers of outsourcing your software development. They become deadly if your career or entire company depends on the timely release of your software.

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Five Ways to Increase Profitability By Doing The Right Thing
1. Base your business in the Magic Triangle.

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Structure Your Payment Offers to Sell More Products
The way you structure your payment offers can increase your sales. I'm not talking about the way people pay like credit cards, digital payments, checks, and cash options.

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How To Prevent Your New Manager From Becoming A Statistic
According to a study by the Manchester Group, 4 out of 10 new managers fail in the first 18 months! The top 5 reasons cited:Not building partnerships or teams with colleagues and peersUnclear expectationsNot enough political savvyTakes too long to learn the jobInability to balance work and personal livesEvery day new managers are hired or promoted because of "what they know". When they fail to thrive it's because of "who they are" or "how they go about getting things done".

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Profound Knowledge
We all are on a quest for knowledge. Whether its information that will make our lives easier or just small packets of data that in a trivial way allows us to sort out "why things are the way they are on this planet.

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When Change Is In the Wind...Heads Up!
In these days of takeovers and mergers, of downsizings and lean management, chances are that you are going to be caught in a job upheaval at least once in your career. Probably more than once!Change in the wind may come like an invigorating breeze on a hot humid night.

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Innovation Management - the Root of the Problem
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.

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