Related Articles

Is Your Business A Dysfunctional Family?
The other day I brought my mother into an appliance store to purchase a television. By the time we left with her new television, she was completely disgusted.

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Service Level Agreement (SLA) Boot Camp
Service Level Agreements, or "SLA's" are tricky but useful mechanisms for managing the risk of an on-going relationship with IT service providers. Unfortunately, most SLA's that show up in service contracts as worthless, cosmetic paper additions.

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Leadership in Troubled Times
Leadership in Troubled Times The first task of a leader is to keep hope alive. -  Joe Batten Leading an organization can be challenging, even when times are good.

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Creativity and Innovation Management - Psychological Reward
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.

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How to Say No
Rejection hurts. No one likes to give it or to receive it.

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Radical Creativity from Incremental Creativity - large movements from small changes
Positive radical movement is the holy grail of nearly every decision maker. Every CEO wants to radically shift his profit and loss statement into the black, every inventor yearns to find the next killer gadget and every screenwriter wants to make the next significant leap in film.

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Time for Change - Clearing the First Hurdle
"Here is Edward Bear, coming downstairs now, bump, bump, bump on the back of his head, behind Christopher Robin. It is, as far as he knows, the only way of coming downstairs, but sometimes he feels that there really is another way, if only he could stop bumping for a moment and think of it.

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Smart Staffing Practices: Don't Confuse Activity with Results
Does your hiring process consist of proven practices or just a hodgepodge of activities that get into gear when someone says, "I need more people" or "Sally has left and we need someone to take her place NOW?"Smart hiring is more than running ads, screening, interviewing and checking references. It is a series of specific procedures that can work well or create bottlenecks and inefficiencies.

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Dissenion Down On The Cubicle Farm
How content and satisfied are American employees? Not very!According to Corinne Maier, a psychotherapist and author of "Bonjour Laziness," corporate cubicle inhabitants are anything but tranquil and joyous. These natives are truly restless.

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Phone Sex is Bad for Business
On August 3rd/2005, Reuters reported that a German man had colluded with a phone sex operator to defraud his employer's company out of approximately 16,000 Euro or almost 20,000 US dollars, by making 160 phone calls over a year and a half from work. He apparently split the profits 50/50 with the phone sex operator.

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Creative People, Innovative People
The title implies that some people are and others not.This is a myth.

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Deciding What to Delegate
DECIDING WHAT TO DELEGATE: Once the benefits of delegation are established and obstacles removed, the next step in the delegation process is to decide what work can and should be delegated. In general, work to be delegated should adhere to the following guidelines: - It can be handled adequately down the line.

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Mantra for Managers
What do organizations look for in a prospective employee with special reference to fresh MBA graduates? The two key assets that an organization looks for is the potential of the individual and ability to pursue his goals in all situations. Every organization expects its team of fresh recruitees to grow into top quality Managers and therefore it is very important to evaluate the potential of the fresh graduate.

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Problem Solving
When problem solving, you may recognize that you were working on a symptom instead of the problem. An analysis of the more clearly defined problem may require an alteration to the objectives or the ideal solution.

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Communicating When A Crisis Strikes
How would you handle communication if your business or practice got into a crisis situation?I was pleasantly surprised when my Internet service provider responded competently and quickly to a technical crisis. And, we can learn to communicate more effectively by studying its response.

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Diversity Training: The Worst Possible Reasons to Request Executive Funding
You're on your organization's diversity committee. You have the best of intentions.

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The Death Spiral
Sometimes things just happen. Maybe we lose focus and take our eyes off the ball.

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Uncommon Common Sense - Know What is the Most Important Thing in Your Business
Over 3 of my meetings with 3 business owners last week, what really shocked me was how uncommon common sense was. 2 out of 3 I spoke to do not know what is the most important thing in their business.

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Innovation Management - Measuring Failure!
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation.

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The Truth?
The pure and simple truth is rarely pure and never simple. Oscar WildeThe truth.

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