Related Articles

Turnaround or Terminate? How to Deal with Problem Employees
Do you struggle with a "problem" employee? If so, join the crowd! Many of my coaching clients - businesses owners or managers - tear their hair out over one or more toxic employees. In our business environment, we tend to recreate the dynamics of the family we grew up, so no wonder problems develop.

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9 Strategies for Writing Accounts Payable Procedures
The Cash to Cash Cycle Part Four of SeriesNext: Complete Cash to Cash CycleThe white flag is just a nose away?toward the Million dollar prize in cash savings for your business?So far, in Inventory and Accounts Receivable, we've found $250,000 each in cash savings. Then we found another 250K in Sales and Marketing.

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Problem-Solving Success Tip: Whatever You Do, Do It on Purpose
Decision-making shows up throughout the problem-solving process. The decisions may be difficult or unpopular, so it's very tempting to ignore some of them.

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Commercial Collections Billing Practices Advice
Swiftness is the key to collecting past due commercial accounts because commercial accounts depreciate more faster than consumer accounts.In creating and implementing a billing system, a credit grantor should recognize that time is the safest refuge of any debtor.

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The Narcissist in the Workplace
To a narcissist-employer, the members of his "staff" are Secondary Sources of Narcissistic Supply. Their role is to accumulate the supply (in human speak, remember events that support the grandiose self-image of the narcissist) and to regulate the Narcissistic Supply of the narcissist during dry spells (simply put, to adulate, adore, admire, agree, provide attention and approval and so on or, in other words, be an audience).

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Five Defining Characteristics of Great CEOs
1. Personal insight.

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Problem Solving the Problem Solving Meeting
We go to meetings to share information, to report on project status, to make decisions, to get the free lunch, and because we were invited. (Sorry that I digressed).

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Think Twice Before Selling ROI
When we're selling to business people, our value proposition has to show a good return. Solid, credible Return On Investment (ROI) calculations are supposed to prove this for us.

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Using Outlook to Count Responses
Here's a productivity tip that will save you a lot of time and trouble if you need to collate responses from staff for any reason, especially if you work for an organisation with a lot of staff.Case Study: I worked for a financial institution with 3,000 plus employees and had to identify how many employees needed compulsory training in certain legislation so that we could plan and resource the training.

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6 Ways to Keep Things Simple
Six Ways to Keep Things SimpleWe can have greater success with our Clients when we make our work processes and agreements simpler and more elegant.  This article will give you ideas for making your contracts and commitments, projects and plans, reports and relationships with Clients simpler.

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Succession Planning? ... Not on My Watch!
At first blush, it would appear there is no shortage of Succession Planning Advocates convinced in theory, the importance and benefits of corporate Succession Planning. In practice, however, real succession planning - or the overt lack thereof - runs juxtaposed to principle.

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Creativity and Innovation Management :- Thought Leadership
Leadership is only sustainable when leaders consistently come up with good ideas - when they are dependable thought leaders. It follows then that leaders would be more effective if they knew how to manage creativity and innovation.

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Behavioral Interview Questions You Can Use Monday Morning
If past behavior is the best way to determine future behavior then behavioral interviewing is a requirement for anyone serious about hiring top talent. This skill isn't something that should be taken lightly, but everyone's got to start somewhere.

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The Gift of Gratitude
Gratitude might seem like a soft or even an obvious subject to you. Perhaps you would rather read about a leadership lesson or a marketing approach or even a motivational technique.

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Focus on Outcomes to Keep Your Business On-Course
Did you know that an airplane in flight is off course nearly 98% of the time? No flight is completed in a straight line from Point A to Point B. Gravity, side winds, updrafts, and downdrafts are continually moving the plane off course.

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Diversity Training: The Worst Possible Reasons to Request Executive Funding
You're on your organization's diversity committee. You have the best of intentions.

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The Key to Successful Performance Objectives
Have you ever tried to drive somewhere without proper directions? This almost always turns out to be a frustrating experience. Sure, if you stop and ask enough people you may eventually reach your target destination, but think of all the wasted energy, time, and resources needed to accomplish your goal.

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Is Chess Good for Management?
The game of chess has been applauded and taught in business school as a game that gingers creative intelligence.Chess is a game involving kings, queens, bishops, knights, castles, and pawns like a real life.

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Business Innovation - Core Competency and Competitive Advantage
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.

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Technology & Communication
A study a couple of years ago found that 63% of executives were making fewer business trips because of technology.Instead of a plane trip, face-to-face meetings and a plane trip back, they used email, videoconferencing, or online meetings, according to the Accountemps study.

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