Related Articles

Avoiding The Sheep Dip
It is a sad fact that many employees are still being subjected to the age old training ritual of "sheep dipping". This is a process by which employees are "refreshed", "cleansed" and "re-invigorated" by ensuring they attend set training courses or, perhaps, are placed on the ubiquitous "refresher" course.

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A Winning Way to Handle New Ideas
Janet DiClaudio, who was charge of medical records at two large American hospitals, had an unusual problem. But, the past master in finding creative solutions to work related problems that shewas, she found an equally unusual solution.

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Great Groups! - Getting a Group to Think Like a Genius
Great Groups! - Getting a Group to Think Like a GeniusWouldn't it be great to have an Edison or Einstein, or Mozart at your next meeting?  If you had a genius at your meeting, do you think you might come up with better results?  Let me be the first to tell you that those people won't be at your next meeting.  But there are some things you can do as a facilitator - some techniques and tactics that you can use with the group that will help them work better.

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What Your Employees Want You to Know (But You Might Be Afraid to Ask)
This is a challenge for every company owner and manager. You have tremendous plans for growth and expect a lot of your employees.

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Dont Wait for Tax Time to Look at the Bottom Line
A curious thing happens to entrepreneurs in the spring of every year. They wake up one day and realize they had better figure out how much money they made last year so they can pay their taxes.

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Bosses Are Out - Managers As Coaches Are In
There is a new trend taking hold in business today which translates into amazing productivity, results, and a happier workforce. It's easy, positive, and some say transformative; best of all, it's something you and every other individual charged with the responsibility for getting results through others can learn to do.

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Crisis Management Tips
The term crisis management has different connotations. In this article, I will try to provide pointers that can be used in most situations:Is It A Crisis In The First Place?:This question is important to ask, as there are many situations that go wrong because the right person to handle it is not around.

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The High, High Price of Distrust
A paper manufacturer with over 300 employees once announced that it was planning to move to more spacious and attractive premises thirty miles down the road.When staff members heard the news, they were very apprehensive.

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Examining the Relationship Between Employee Satisfaction and Customer Satisfaction
Researchers have undertaken numerous studies to look at the connection between customer and employee satisfaction. A majority of these studies were able to uncover a correlation between employee satisfaction, customer satisfaction and profitability.

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Employee Motivation: It's More Than A Paycheck
Managers often ask, usually with exasperation, "How can I keep my employees motivated? I pay them decently. What else is there?"Offering competitive salaries is certainly important.

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This Old Business
Not long ago I was asked to come out and take a look at a business that had been around for about 10 years..

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Effective Multi Cultural International Business Meetings
Of the many areas in international business where cultural differences manifest is in the corporate meeting room. International meetings are an area where differences in cultural values, etiquette, interpretations of professional conduct and corporate rules are at their most visible and challenging to control.

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One Simple Idea to Grow Your Business
Perhaps the most common theme I've heard in working with business owners or managers is that they rarely have time to plan for the future. They are so busy with day to day tasks and responsibilities, just getting through their weekly "To Do" list or fighting fires consumes all their time and energy, and then some.

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Is Your Business Ethical?
Ethics - in a profession or trade - is that branch of philosophy which studies the principles of right and wrong in human conduct.Is your business ethical?What I mean is "Does your business do the right thing when faced with that decision?" It's a simple question, which many businesses struggle with.

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Employee Discipline: How to Nip Problems in the Bud
Are you uncomfortable with delivering disciplinary action, even involving employees you know deserve it? You're not alone. Disciplinary action is one of the least favored tasks a supervisor must occasionally perform.

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Steps in Using the Critical Incident Technique
STEPS IN USING THE CRITICAL INCIDENT TECHNIQUE:1) The incident. Read, review, or assume roles.

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Innovation Management - Reducing Hierarchy
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.

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Tales From the Corporate Frontlines:The Importance of a Competitive Wage and Benefit Package
This article relates to the Compensation and Benefits competency, commonly evaluated in employee satisfaction surveys. It tells the story of a company that needed to attract new employees and discovered how a competitive wage and benefits package was integral to this process.

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Effective Meetings by Phone - Part 2, How to Hold a Teleconference
Even a well-planned teleconference can go poorly. Some people treat any meeting as a casual social activity instead of as a serious business project.

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Management Consultants, Creativity, Innovation
Most firms have intelligent, capable, knowledgeable managers who are very good at day-to-day problem solving. So why do they need management consultants? There are occasions when consultants bring in specialist competencies, but if that is not the case then their value only really lies in their outside perspective - their ability to frame break from the "company way" and their ability to come up with and implement good ideas that would not otherwise have been thought of.

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