Related Articles

Managing Client Relationships
Managing Client Relationships: Even the best run organizations occasionally run into difficult situations with clients, consultants, and vendors. Often times it is not just a business process that has gone a-rye, it is the relationship of the people managing the situation.

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Stop Waste, Fraud and Abuse
Each year, businesses write-off six percent of revenue to waste, fraud and abuse. But why would managers throw all that hard-earned money away when there is a reliable way to eliminate waste, fraud and abuse using accounting policies & procedures to create internal controls.

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Classifying Motivational Needs
While there exist several useful definitions of motivation, for our purposes we will define it as an individual's desire to do something based upon a need. When a person is confronted with a need (either perceived or actual), he or she usually is motivated to perform specific actions for some sort of gratification.

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The Seven Cs: Partnership Danger Signs - The 5th C: Control Issues
A series of articles exploring the seven critical areas that can indicate a partnership is in trouble.The 5th C: Control IssuesWhen control is in the picture it is a lose/lose proposition.

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Make Change Easy - Get Involved!
There are wild variances in how much involvement organisations are brave enough to offer their people in change. From those organisations where they just 'tell' (sometimes by text message even!), to the most enlightened extreme, where they enable wholesale contribution to the change process.

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Innovation Management - what are the practical impediments?
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation.

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Want to Manage Your Time? Get Real!
You know the drill - the ridiculous deadlines, the relentless barrage of email, voicemail, phone calls, all those "got a minute" interruptions, the constant worrying that one of those many balls you're juggling is going to unexpectedly drop.When you're on total overload, all you want is relief - preferably the fast and easy kind.

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Forget The Sandwich Technique
Do you remember being told to use the "sandwich" technique when you needed to reprimand someone? Let me give you an example:"Fred, I'm really pleased with how you've been progressing since you joined us and you're doing a great job. However you're not getting your reports in on time and we're missing deadlines.

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Eliminate Performance Anxiety Forever
You've had many years of training in your craft as a performer, singer, actor etc. but if you still feel haunted by the ravages of Performance Anxiety your career may be in serious jeopardy.

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Training Managers and New Trainers
Training managers use many of the same interpersonal and analytical skills that other types of departments use. In particular, they need to be good communicators, and highly skillful in interpersonal relations.

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ISO 9001 and Total Quality Management
Total Quality ManagementTotal Quality Management, or TQM, has become one of the most frequently discussed topics in current business literature. Because of the competitive pressures created by Japanese companies, quality became a competitive weapon in the 1980s in most industries.

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Tales from the Corporate Frontlines: Coworkers Collaborate to Complete Successful Initiative
This short story, Coworkers Collaborate to Complete Successful Initiative, is part of AlphaMeasure's compilation, Tales From the Corporate Frontlines. It illustrates how important cooperation, collaboration, and communication are to achieving the common goals of a successful organization.

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Hiring Productive Employees: A Checklist for Assessing Their Appeal
The characteristics of job applicants have a strong influence on whether or not they get hired. Their characteristics also indicate the level of their productivity.

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Planning Your Recruiting Efforts Can Help You Find Great Employees
Today, companies have an ever-expanding list of options available to them when it comes to sourcing new employees, from advertising in newspapers and trade journals to powerful, cost-effective recruiting options available through the Internet. Unfortunately, the growth in the number of recruiting options available has made the competition for top candidates even more fierce.

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Must Project Managers Be Technically Savvy?
"Must Project Managers be technically savvy?" This topic always seems to cause quite a stir. While some believe that all you need to manage a project is a PMP certification, others are convinced that you can't successfully manage a software development project unless you truly understand the intricacies of the product.

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Procrastination and JDI!
In a management role procrastination can seriously hold back progress and demotivate individuals and teams who, full of innovation and drive to move forward, get frustrated and confused when action is held up. There are a number of steps that will help the procrastinating manager.

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Critical Success Factors - Next
The Critical Success Factors Focusing on the things that make the biggest difference to your future prosperity. (Note, although this article was written in early 2002, it is totally relevant.

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Project Management - Preventing Project Slips
Can Project Managers prevent projects from slipping?Ask a techie to come up with a schedule for a specific list of activities, and more often than not, he/she will present a fairly accurate estimate. Some activities might be underestimated, others overestimated, but overall, the plan will be fairly accurate.

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Employee Motivation: It's More Than A Paycheck
Managers often ask, usually with exasperation, "How can I keep my employees motivated? I pay them decently. What else is there?"Offering competitive salaries is certainly important.

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Vampire Meetings and How To Slay Them
Meetings can be like mythical vampires - sucking the life out of intelligent and creative people. And sucking the funds out of businesses.

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