Improved Communication to Improve Results

Facilitating good communication can make the difference between a well oiled, effective team and disorganization and ambiguity. By following the tips below, you, the supervisor, can take steps toward improving communication with your employees:

1.Sure you're their boss, but people listen better when you show respect and consideration. Remember how you felt in school when the teacher talked down to you? When employees are treated as adults, they are more likely to act like adults.

2. Explain such things as work orders, rules, and the reasons the task is necessary. If people understand why they get assignments and what the work is about, they will cooperate more and do a better job.

3. Be certain you and your employees have the same understanding of the task. Ask them to tell you in their own words what they heard. You can do the same by saying, "Okay, what you're saying is . . .", and reviewing what they said to you.

4. Think about how to give directions and assignments clearly. Review, in your mind, what you are going to say to see if it could be misunderstood before you say it.

5. Try to keep calm and cool. --Even at busy times when all are under pressure, you can help by communicating clearly and calmly. If you get upset others will too. That won't help get the job done. --Yelling is not good communicating. People don't hear well or accurately when you or they are hot under the collar. --Being cool in hot situations will earn you your employees' respect, understanding, and support. Remember: Good communication and good performance go together.

Copyright AE Schwartz & Associates All rights reserved. For additional presentation materials and resources: ReadySetPresent and for a Free listing as a Trainer, Consultant, Speaker, Vendor/Organization: TrainingConsortium

CEO, A.E. Schwartz & Associates, Boston, MA., a comprehensive organization which offers over 40 skills based management training programs. Mr. Schwartz conducts over 150 programs annually for clients in industry, research, technology, government, Fortune 100/500 companies, and nonprofit organizations worldwide. He is often found at conferences as a key note presenter and/or facilitator. His style is fast-paced, participatory, practical, and humorous. He has authored over 65 books and products, and taught/lectured at over a dozen colleges and universities throughout the United States.

Latest News


Single Source Introduces New Advanced Quote Management (AQM)(TM ...
MarketWatch - 11 hours ago
All functions seamlessly integrate to the inherent back-office financials, inventory, purchasing and management reporting functionality of SM-Plus-meeting ...

BBC News

ECONOMIC REPORT Global manufacturing gauges collapse in November
MarketWatch - 8 hours ago
... of price pressures hit an all-time low, according to a survey of corporate purchasing managers released Monday by the Institute for Supply Management. ...
Manufacturing index drops to 26-year low Washington Post
Manufacturing index at 26-year low CNNMoney.com
Manufacturing hits 26-year low Bizjournals.com
CNN - Forbes
all 619 news articles

HispanicBusiness.com

Construction Spending Reflects Economic Slowdown
New York Times, United States - 3 hours ago
The Institute for Supply Management’s monthly index of manufacturing activity fell to 36.2, from October’s 38.9. The reading is worse than Wall Street ...
October construction spending drops 1.2 percent International Herald Tribune
US manufacturing weakest since 1982 The Australian
Construction spending fell again in October Bizjournals.com
guardian.co.uk - International Herald Tribune
all 269 news articles

WCBD

Price Tags on Partridges and Pear Trees: A Different CPI
New York Times, United States - 4 hours ago
By Catherine Rampell For the last 24 years, PNC Wealth Management (or its predecessor, Provident Bank) has released this whimsical index, a measure of the ...
Video: 12 Days of Christmas' Items Would Cost $86,609 AssociatedPress
'12 Days of Christmas' items would cost $86609 The Associated Press
Twelve Days of Christmas would cost $21000 Telegraph.co.uk
Reuters - guardian.co.uk
all 351 news articles

AGC and LCM Declare Dividends
MarketWatch - 4 hours ago
a diversified closed-end management investment company, has declared its December monthly dividend of $0.0664 per share, reflecting a reduction of $0.0286 ...
AGC and LCM Declare Dividends Trading Markets (press release)
Madison Strategic Sector Premium Fund (MSP) Declares Quarterly ... MarketWatch
PPR - $.0340 November Dividend MarketWatch
MarketWatch
all 58 news articles

CPI Financial

AIG sells wealth management unit to Abu Dhabi group
International Herald Tribune, France - 13 hours ago
NEW YORK: American International Group, the troubled insurance giant, said Monday that it had agreed to sell its wealth management provider AIG Private Bank ...
AIG Sheds A Private Bank Forbes
UPDATE 1-AIG to sell AIG Private Bank to UAE's Aabar Reuters
AIG to Sell Private Bank to Aabar Wall Street Journal
Trade Arabia - Reuters
all 174 news articles

Updated Information Regarding Auction Preferred Securities Market ...
MarketWatch - 4 hours ago
BOSTON, Dec 01, 2008 (BUSINESS WIRE) -- MFS Investment Management(R) (MFS) today announced the availability of information on the results of the weekly ...

Lincoln Financial Group Announces New Senior Management Committee ...
International Business Times, NY - 5 hours ago
She will also serve as amember of the firm's Senior Management Committee. Bettinger-Buckingham joins Lincoln Financial with more than 20 years ofexperience ...

Gideon Technologies CEO To Give Unified Compliance Management ...
MarketWatch - 7 hours ago
Unified Compliance Management simplifies this complex problem. "The combination of a holistic centralized view of the network, unified and continuous ...

Research and Markets: Training Management Maturity Model: A ...
MarketWatch - 9 hours ago
How effective is your current training management system? What do you need to do to improve it? Find out with this best practice model and set of assessment ...
Research and Markets: Fundamentals of Quality Control and ... MarketWatch
all 12 news articles

Resources