The Changing Boss-Secretary Relationship
THE CHANGING BOSS-SECRETARY RELATIONSHIP: Imagine a partnership at work. One member is outlining the agenda for the annual stockholders' meeting, the other is managing the logistics. The last decade has brought many changes to the traditional boss/secretary relationship. We now see powers and responsibilities delegated to "executive assistants" that only ten years ago would have been the sole province of the boss. And there has been a corresponding rise in the prestige and influence of those secretaries chosen to fill such positions. The fact is that fewer women are willing to be career secretaries.
QUALIFIED SECRETARIES: Qualified secretaries are hard to find and even harder to keep satisfied for any appreciable period of time. The most talented and enterprising are voicing the same concerns as a burgeoning number of their fellow employees: "What are the opportunities for growth and advancement?" That has become a popular question. Women who were secretaries in the 1960's are now managers and vice presidents who function as role models for the current group of secretaries. On the other hand, some corporations continue notoriously resistant to employee advancement from clerical positions, leading to frustration and lowered incentive for people in these posts.
VALUING THE SECRETARY: Ideally, the secretary should be acknowledged as an integral part of the management team. When the boss drafts a letter, it is the secretary who checks it for spelling, correct grammar and punctuation and types it up accurately and neatly to present a professional and appropriate image. He or she must also make sure of details such as researching to whom the letter should be directed for maximum effect and assuring its timeliness. Boss and secretary are responsible for different parts of the same project-a team effort, a partnership. In this case, the boss initiates the action and the secretary follows it through-both acts are essential to success.
BOSS-SECRETARY RELATIONSHIP: In a true working partnership, both individuals feel confident of the talents contributed, and both feel respected and appreciated. It is a given that the secretary views the boss this way or at least acts in a way that implies it. To reap the potential benefits of a boss-secretary partnership, it is becoming more important that the boss cultivate ways of showing the secretary that the road travels both ways. Higher wages, of course, are the most immediate incentive in attracting and motivating a skilled secretary, but it is not by any means the only factor. In the case of clerical work, some relief from routine may be as great an incentive as a pay increase. For example, more interesting and decision-oriented types of work could be delegated to those secretaries who have shown themselves capable of handling it. Many employees are interested in the acknowledgment of their contributions and visible enhancement of their prestige in the corporate structure.
Copyright AE Schwartz & Associates All rights reserved. For additional presentation materials and resources: ReadySetPresent and for a Free listing as a Trainer, Consultant, Speaker, Vendor/Organization: TrainingConsortium
CEO, A.E. Schwartz & Associates, Boston, MA., a comprehensive organization which offers over 40 skills based management training programs. Mr. Schwartz conducts over 150 programs annually for clients in industry, research, technology, government, Fortune 100/500 companies, and nonprofit organizations worldwide. He is often found at conferences as a key note presenter and/or facilitator. His style is fast-paced, participatory, practical, and humorous. He has authored over 65 books and products, and taught/lectured at over a dozen colleges and universities throughout the United States.
Latest News
Single Source Introduces New Advanced Quote Management (AQM)(TM ... MarketWatch - All functions seamlessly integrate to the inherent back-office financials, inventory, purchasing and management reporting functionality of SM-Plus-meeting ... KANA Recognized by Leading Industry Publications for Innovation ... |
Maktoob Business (press release) | ECONOMIC REPORT Global manufacturing gauges collapse in November MarketWatch - ... of price pressures hit an all-time low, according to a survey of corporate purchasing managers released Monday by the Institute for Supply Management. ... Manufacturing index drops to 26-year low Manufacturing index at 26-year low Manufacturing hits 26-year low |
![]() HispanicBusiness.com | Construction Spending Reflects Economic Slowdown New York Times, United States - The Institute for Supply Management’s monthly index of manufacturing activity fell to 36.2, from October’s 38.9. The reading is worse than Wall Street ... October construction spending drops 1.2 percent US manufacturing weakest since 1982 Construction spending fell again in October |
![]() WCBD | Price Tags on Partridges and Pear Trees: A Different CPI New York Times, United States - By Catherine Rampell For the last 24 years, PNC Wealth Management (or its predecessor, Provident Bank) has released this whimsical index, a measure of the ... Video: 12 Days of Christmas' Items Would Cost $86,609 '12 Days of Christmas' items would cost $86609 Twelve Days of Christmas would cost $21000 |
AGC and LCM Declare Dividends MarketWatch - a diversified closed-end management investment company, has declared its December monthly dividend of $0.0664 per share, reflecting a reduction of $0.0286 ... AGC and LCM Declare Dividends Madison Strategic Sector Premium Fund (MSP) Declares Quarterly ... PPR - $.0340 November Dividend |
Reuters | AIG sells wealth management unit to Abu Dhabi group International Herald Tribune, France - NEW YORK: American International Group, the troubled insurance giant, said Monday that it had agreed to sell its wealth management provider AIG Private Bank ... AIG Sheds A Private Bank UPDATE 1-AIG to sell AIG Private Bank to UAE's Aabar AIG to Sell Private Bank to Aabar |
Updated Information Regarding Auction Preferred Securities Market ... MarketWatch - BOSTON, Dec 01, 2008 (BUSINESS WIRE) -- MFS Investment Management(R) (MFS) today announced the availability of information on the results of the weekly ... |
Lincoln Financial Group Announces New Senior Management Committee ... International Business Times, NY - She will also serve as amember of the firm's Senior Management Committee. Bettinger-Buckingham joins Lincoln Financial with more than 20 years ofexperience ... |
Gideon Technologies CEO To Give Unified Compliance Management ... MarketWatch - Unified Compliance Management simplifies this complex problem. "The combination of a holistic centralized view of the network, unified and continuous ... |
Research and Markets: Training Management Maturity Model: A ... MarketWatch - How effective is your current training management system? What do you need to do to improve it? Find out with this best practice model and set of assessment ... Research and Markets: Fundamentals of Quality Control and ... |
Resources
-
AdWords | Google AdWords | 21 Ways to Maximize ROI by Andrew Goodman
Get the original Google AdWords handbook by Andrew Goodman. This 155-page e-book is packed with advanced tips to help you maximize your AdWords campaigns. Download and get free December 2005 update.
-
Reservation software for Hotels, Motels, Bed and breakfast
Reservation software for Hotels, Motels, Bed and breakfast
-
Restaurant Checklists: restaurant menu design, cafe training, business plans, restaurant marketing a
Full package of restaurant information including restaurant menu design, training, restaurant business plans, restaurant marketing and Management forms and templates
-
Castlemelody.com: Web design and creative design of graphics
Web design with content Management system for dynamic and flexible websites.
-
...MySoftwareTemplates.com high-quality Microsoft Word templates for Software
Development, Proposal
Write successful Proposals, White Papers, Case Studies with slick templates, checklist and forms.
-
Living Within Your Means - The Easy Way!
"
-
PARENTING TOOLS to design the family of your dreams! What does your dream family look like?
Powerful tools for parenting, anger Management, and creative blocks!
-
Productivity. Improve business productivity through work measurement and method study.
Set of resources to improve worker, workplace and office productivity. Learn to measure productivity, calculate a productivity index and construct a total factor productivity index. Resources include team productivity and employee productivity.
-
Construction Information Services - Construction Management
Construction Information Services include Construction Management ebooks - Construction Software - Articles - Firm directories - Forecasting and Trends of the building industry
-
Landlord Property Management Rental Guide
Looking to manage your own rental property? Use our beginners guide for landlords and rental property investors!

