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When Change Is In the Wind...Heads Up!
In these days of takeovers and mergers, of downsizings and lean management, chances are that you are going to be caught in a job upheaval at least once in your career. Probably more than once!Change in the wind may come like an invigorating breeze on a hot humid night.

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3 Reasons Why CRM Strategies Fail
Customer relationship management (CRM) is one of the most effective tools for improving customer relationships and therefore increasing revenue, customer satisfaction, and customer retention. Unfortunately, some CRM strategies fail.

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Results of Poor Cross Cultural Awareness
Results of Poor Cross Cultural Awareness. Having a poor understanding of the influence of cross cultural differences in areas such as management, PR, advertising and negotiations can eventually lead to blunders that can have damaging consequences.

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Five Steps to Better Employee Management
Hiring employees is a huge responsibility. Before hiring anyone, be sure to carefully analyze your needs in terms of extra assistance.

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Unlock the Hidden Creativity of Your Employees
To release creativity in employees, managers must get involved in their employees' work. Look at each employee as if he or she is the expert on the job and tap into their creative energy.

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Business Fails When We Do Not Talk
You may remember being told as a child, "Keep quiet!" "Children should be seen, not heard," and "You talk too much." You were a "good" kid if you kept quiet.

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13 Comments on Bad Meetings
Bad meetings are a cultural malady that senior executives pass on to new employees.Long pointless meetings are useful in that they keep incompetent people from interfering with those who are working.

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What Personal Assistants Really Want
What would happen if the personal assistants in your organisation were away for a week? How would it affect the running of your business or department? How would it affect you?personally?If you are fortunate to have a personal assistant whom you heavily rely on to assist you, in most instances you would find yourself run ragged if they were absent for longer than a day.This week I spoke with two clients who were in the situation where their p.

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Issue Management Methodology for Tracking Project Issues
1. What is an Issue?An issue is an incident, circumstance, problem or inquiry that affects or potentially affects the timely delivery of the project, product or service, it may also impact the quality of deliverables and the cost of production.

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Process and Procedures Investments - How to Get Money Back
In September 2004, President Bush signed the $146 billion tax cut bill restoring the recently expired business Research & Experimentation Tax Credit. The 18-month renewal of the research and experimentation tax credit, which expired June 30 2004, was the most expensive item with an expected $7.

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People Skills: Eight Essential People Skills
Being able to communicate effectively with others requires people skills, and here's eight essential ones:1. Understanding people People not only come in all shapes and sizes, but they come with different personality types as well.

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Eight Skills of Highly Successful Consultants
With deference to Dr. Covey and his very popular Seven Habits of Highly Effective People (all habits that will make us better consultants!), here are eight skills that all of us as consultants can work on to improve.

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2 Steps For Increasing Company Profits or Performing Business Turnarounds
1. Eliminate wasteEliminate reports, habits, products, duplicate input, and processes that waste time and money.

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Implementing Change
There are different reactions that individuals experience during time of change. Understanding the emotions of an individual may better help them get through the period of unexpected change.

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Change Management: Getting Everyone on Board the Change Train
How do you get everyone on board the change train that is gaining speed and heading out of the station? How do you get your people to, not only go through the motions, but also actually "buy into" the changes that are necessary? People's resistance to change is not entirely irrational; it stems from good and understandable concerns. Here are the six most common reasons people resist change and tactics to convert this resistance to commitment.

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Performance Appraisals: Nightmares or Sweet Dreams
Some managers think of performance appraisal meetings and recollections of torn Achilles' heels or root canals immediately surface. They're sort of "been there, don't want to go again" situations.

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Try It Out On Your Team First
Wow! You're brilliant! You have a great idea. You've looked at it every possible way to find holes in your logic, fallacies in your assumptions.

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5 Ideas To Leverage The 3 Stages Of Career Development In Your Organization
In most industrialized nations, the average age a student graduates from high school is 18 years old and the average retirement age is 65 years old - a difference of 47 years. On average, most people work 40 to 50 years of their lives.

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Performance Management - By Assuming Nothing
Unhappy as Jenny undoubtedly was, she held on very tightly to her job. After all, she had worked her way up over the years to the supervisory role she was in - and she wasn't going to let go.

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One Bad Apple
One Bad Apple I know what you are thinking but no, I am not doing a tribute to Michael Jackson and the Jackson 5.  Although I will admit that their hit song from the 70's keeps rolling around in my mind as I type this.

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