5 Questions Great Managers Ask (and they arent hard!)
However hard we try, we seem to make life more difficult for ourselves; more challenging; more complex. Yet it needn't be so. try out these five questions with a regularity; a discipline and you will reap rewards. You will certainly reap rewards.
Getting inside the head of your customers is a recipe for success. Taking the role on of one of your customers or clients and seeing from their perspective helps structure a sound and growing business. Better still, ask them what they want, need, what irritates them and thank them for their insights. Take complaints as a real positive - for knowing what went wrong, gives you information you can correct and grow stronger on.
Enjoying the benefits of truly 'turned on' people in your business, makes a huge difference. Finding out what they need to be successful for you can be more challenging. But wait! Have you asked them what they need to do their best for you? Be sensitive and responsive to their needs. This simple step will provide you with all the people strategies that work. Many solutions will be very easy to do and can build belief and trust in you as a manager. The bigger challenges can be solved by using your people to have a positive and constructive input. It will be worthwhile - for everyone.
What resources? People, goodwill, reputation, location. USP, and more... Well, make sure first of all that you understand what they are. Ask your customers and people what you represent to them - and then do more, much more of it. Then review those things that you can do less of, save resource costs on. Focusing on what you are best at and dropping things that don't create value for you can be very value-creating.
It's a simple question, but with an easy answer. What value is created when I spend time on this activity? If your challenge is to make £100 an hour profit for your organisation, is what you are spending your time on doing just that? What things do you and your people do, which does not? Try stopping doing things, some of which you may have done for months and years, when little or no value is created and switch to more things that do. Stop some things and start others - simple as that.
Constantly reviewing where you are in your business and making small course a djustments, like the autopilot of a jumbo jet, will maximise your performance. But whilst leading the cultural shift can develop autopilot-mode, the first steps are for managers to spot-check all they do manually. Doing this will encourage your people to start to do it themselves. Remember, the best time to review, review, review, is when you are successful. And then be very challenging and honest about yourselves. Build it in, make small but significant changes regularly, once you have evidence of drifting off course. That makes for a consistently healthy & growing organisation and reduces the need for cataclysmic change.
Are you up for this refreshing challenge? What better way to start your new focus on your business, organisation or team?
Martin Haworth is a Business and Management Coach. He works worldwide,
mainly by phone, with small business owners, managers and corporate leaders. He
has hundreds of hints, tips and ideas at his website,
http://www.coaching-businesses-to-success.com.
...helping you, to help your people, to help your business grow...
Latest News
Single Source Introduces New Advanced Quote Management (AQM)(TM ... MarketWatch - All functions seamlessly integrate to the inherent back-office financials, inventory, purchasing and management reporting functionality of SM-Plus-meeting ... |
![]() BBC News | ECONOMIC REPORT Global manufacturing gauges collapse in November MarketWatch - ... of price pressures hit an all-time low, according to a survey of corporate purchasing managers released Monday by the Institute for Supply Management. ... Manufacturing index drops to 26-year low Manufacturing index at 26-year low Manufacturing index at 26-year low |
The Apogee Companies, a Leading Property Management Company ... MarketWatch - "These upcoming new deals will broaden our abilities to grow throughout the US" The Apogee Companies is a leader in property and real estate management with ... |
![]() Dividend.com | AIG sells wealth management unit to Abu Dhabi group International Herald Tribune, France - NEW YORK: American International Group, the troubled insurance giant, said Monday that it had agreed to sell its wealth management provider AIG Private Bank ... AIG Sheds A Private Bank UPDATE 1-AIG to sell AIG Private Bank to UAE's Aabar AIG to Sell Private Bank to Aabar |
Tendenci(R) Online Management Software Helps Housing Authority of ... MarketWatch - Tendenci's rich content management system makes it simple to add and edit content on the HACLA Web site, which means the information stays current and the ... |
Research and Markets: Training Management Maturity Model: A ... MarketWatch - How effective is your current training management system? What do you need to do to improve it? Find out with this best practice model and set of assessment ... |
Research and Markets: Software as a Service Human Resource ... MarketWatch - Human resources management - or human capital management, to use the trendier term - was one of the first markets addressed by software-as-a-service (SaaS) ... |
Mexico's Number One Security Provider Selects NavStar's Fleet ... MarketWatch - The NavStar Fleet Management System will allow Grupo Diamante to track assets, and provide security and risk mitigation service solutions for wireless ... |
![]() WCBD | '12 Days of Christmas' items would cost $86609 The Associated Press - That's this year's cost, according to the annual "Christmas Price Index" compiled by PNC Wealth Management, which tallies the single partridge in a pear ... Video: 12 Days of Christmas' Items Would Cost $86,609 Costly Classical Christmas Swans push up the cost of the 12 Days of Christmas |
Aberdeen Asset Management Full-Year Profit Rises 30 Percent Bloomberg - 1 (Bloomberg) -- Aberdeen Asset Management Plc, Scotland’s largest independent money manager, said full-year profit rose 31 percent, buoyed by new revenue ... UPDATE 1-Aberdeen Asset Management's year profit up 0.8 pct Aberdeen Asset Mgmt targets costs as FY profit up |
Resources
-
AdWords | Google AdWords | 21 Ways to Maximize ROI by Andrew Goodman
Get the original Google AdWords handbook by Andrew Goodman. This 155-page e-book is packed with advanced tips to help you maximize your AdWords campaigns. Download and get free December 2005 update.
-
Reservation software for Hotels, Motels, Bed and breakfast
Reservation software for Hotels, Motels, Bed and breakfast
-
Restaurant Checklists: restaurant menu design, cafe training, business plans, restaurant marketing a
Full package of restaurant information including restaurant menu design, training, restaurant business plans, restaurant marketing and Management forms and templates
-
Castlemelody.com: Web design and creative design of graphics
Web design with content Management system for dynamic and flexible websites.
-
...MySoftwareTemplates.com high-quality Microsoft Word templates for Software
Development, Proposal
Write successful Proposals, White Papers, Case Studies with slick templates, checklist and forms.
-
Living Within Your Means - The Easy Way!
"
-
PARENTING TOOLS to design the family of your dreams! What does your dream family look like?
Powerful tools for parenting, anger Management, and creative blocks!
-
Productivity. Improve business productivity through work measurement and method study.
Set of resources to improve worker, workplace and office productivity. Learn to measure productivity, calculate a productivity index and construct a total factor productivity index. Resources include team productivity and employee productivity.
-
Construction Information Services - Construction Management
Construction Information Services include Construction Management ebooks - Construction Software - Articles - Firm directories - Forecasting and Trends of the building industry
-
Landlord Property Management Rental Guide
Looking to manage your own rental property? Use our beginners guide for landlords and rental property investors!


