Increase Business by Squashing Your Fear of Phones
Phone skills are very important when you have your own home business. If you are like me, when I started out, then you may think you are going to work entirely online and not use the phone. However, there will come times in your business when you must talk on the phone. In fact, you will probably talk on the phone a lot when you have an "online" home business.
There are times when you will need to call prospects, talk to business partners, answer questions that someone has, or some other business task that requires the phone. You may be saying, "No matter what I guarantee I will never call anyone" but what if someone calls you? You will need phone skills then too!
The problem with this phone fact is that most people are scared to talk business on the phone. We have a fear of failure or rejection on the phone that causes us to make mistakes in our speech, forget what we want to say, or just totally freeze up. Don't let this fear stop you or slow you down. You can actually develop great phone skills rather quickly.
If you want to reap all the benefits of being your own boss then you will have to overcome your fear sooner or later. In order to complete this task you must develop a strong desire to have good phone skills and let nothing stand in your way.
Think about it, when you are on the phone the other person can't see you. They don't know if you have messed up or said something wrong. They don't know that you haven't showered today. They can't see that you are nervous or scared. Also, if you really get bogged down, and need to get out, all you have to do is hang-up. So, what are you really scared of? If it's still rejection then get used to it! You will get rejected more times than not. We all do!
Don't know how to start? Here are five basic techniques to help you in acquiring your new phone skills:
1) The Opening-If you are the one doing the calling then you must have a good way to open up the conversation. You really only have a few seconds before the person on the other end decides whether they are going to listen or not. There are a few things in your opening that you need to have; your name, the reason for the call, and why they should care about what you have to say. You should also be prepared with some basic opening information in case someone calls you out of the blue. Rehearse all of your openings often so it becomes like second nature to you.
2) Your Attitude-Smile during the conversation. It's true that they can't see you but smiling will make your voice sound positive, upbeat, and friendly. You also need to be confident. Your confidence will show them that you truly stand by your product or business. They must believe that they really need you. Remember "NO" might really mean "I still need to be convinced."
3) Manners-It's really easy to get caught up in a conversation and start talking like you do with your friends. Remember this is a professional call. Avoid repeated phrases or nervous laughs. Don't chew gum or eat while on the phone. Also, keep your mouth a few inches from the phone so you aren't too loud or muffled. Most of all, watch your language. Nothing will end your conversation faster than letting one of those naughty 4-letter words slip out.
4) Surroundings-It is best to be in a quiet and comfortable place away from distractions. If you are interrupted you may forget what you were saying causing you to sound very unprofessional.
5) Information-It is a very good idea to have everything you may need readily available. Have all information organized and accessible within seconds. At the very least you should have your website open, the compensation plan in front of you, and a list of answers to frequently asked questions handy. Another very important tool to have is a script. With a script you have your lines in front of you ready to go. However, it's best not to totally rely on a script. I say this because the conversation can stray from it very easily.
Well, there you go! Now you have some basic techniques to help you squash your fear of phones and become more professional. I doubt you will be able to do it in one day but with some practice, repetition, and persistence you will sound like a veteran in no time. Trust me if you face your fear now it will pay off big later!
Copyright© Trent Brownrigg
http://www.work-at-home-jobs-iowa.com
You have permission to publish this article electronically or in print, free of charge, as long as the bylines are included and the article is not changed in any way (grammatical corrections accepted). A courtesy copy of your publication would be appreciated.
About The Author
Trent Brownrigg is a successful home business entrepreneur, webmaster, and author of work at home articles. Check out My Top 10 Ways for You to Earn and Learn at: http://www.work-at-home-jobs-iowa.com/top_10.html
Latest News
vyrl mkt Creates Vyrl Multiplier, a Turn-key Social Network ... MarketWatch - "We have finally evolved from all the previous marketing initiatives, and although Vyrl Multiplier is sophisticated and internally complex, the best aspect ... |
Medical Professor Launches New Network Marketing Blog 24-7PressRelease.com (press release) - The Truth and Nothing But The Truth - Network Marketing Turned Upside Down by Dr. Bob Clarke features unbiased, challenging posts on all aspects of network ... |
Beware of easy-money promises Seattle Post Intelligencer - The starting point should be a description of door-to-door sales organizations, better known as network marketing organizations. ... |
Sabre Travel Network, United Airlines Extend Distribution Agreement MarketWatch - ... and TRAMS Marketing Alliance (TMA), a marketing promotions services for leisure travel agencies. Sabre Travel Network also markets TripTailor Vacations, ... |
 MediaPost Publications | CW to dump Sunday night lineup that was outsourced to Media Rights ... Los Angeles Times, CA - The network says the studio's shows 'are simply not working.' Starting Nov. 30 it will replace the programs with theatrical movies and reruns of 'Jericho' ... CW Dumps MRC's Sunday Night Run |
 AFP | PCMag Network Goes All-Digital MarketWatch - Reaching more than seven million highly engaged technology buyers and influencers, PCMag Digital Network provides contextual marketing solutions that drive ... PC Mag Goes All Online All the Time PC Magazine to go all-digital, stop print publication PCMag folds print edition and moves online only |
An Ad Network in Times Square New York Times, United States - “We wouldn’t be doing it if we didn’t think it was a business-wise proposition and a marketing-wise proposition,” said Ms. Feil, who is also a vice ... |
Macy's and Ace Marketing & Promotions Inc. Partner to Make the ... MarketWatch - Because there is no network signal required, other than a detectable Bluetooth or Wi-fi device, the content is truly FREE to the consumer. ... |
Lazar mixes marketing savvy, financial expertise at Atheros Bizjournals.com, NC - “I kid him that I think he’s actually a marketing guy in an accountant’s body, “ Szilagyi said. “I don’t have to explain to Jack what’s going on because he ... |
FX lifts marketer to VP Variety, CA - By DANIEL FRANKEL Reiss will be responsible for media planning, vendor negotiations, online content distribution and oversight of the network's marketing ... |
Resources
-
PSP Downloads
PSP Games downloads for members download unlimited games for your PSP with a one time fee
-
Total Advertising Network
Blast Your Ad to 3,000,000+ Classified Websites! Plus Huge Array of Marketing Tools. Affiliates Earn 60%
-
People Who Network
Discover Network Marketing Secrets Professionals Use to Build Massive Downline Growth and Sales.
-
GoodLife Publishing
This training manual can assure your success with any mlm opportunity.
-
MLM-Network Marketing training that FINALLY tells ALL!
MLM Network Marketing training! Multilevel Marketing training HYPED on the Internet? SEE WHY OUR MULTI-LEVEL Marketing TRAINING IS RATED THE BEST!
-
ADSPLIT Network - FREE viral Marketing website
Adsplit offers a free viral Marketing website that generates thousands of visitors and money unlimited levels deep.
-
Home based business online - Network Marketing on the Internet - The ebook
Start your own home based business on the Internet. Put your hands in this invaluable resource. An ebook offering a step by step method to financial freedom. From a successfull Network Marketer.
-
Low Cost Online Advertising Sources For Your Home Business, MLM, or Sales Offer
Discover top low-cost online advertising sources and online Marketing techniques to drive targeted traffic to your site inexpensively. Excellent for home biz, work-at-home, business opportunities, mlm, Network Marketing, SOHO, or work-from-home biz.
-
Your Source for Internet Marketing and High Yield Investing
Our entire Network of Sites brings you news, tips, tools and strategies for making money online through Internet Marketing and High Yield Investment.